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As a global B2B FinTech software company, Serrala helps organizations automate their complex finance processes to stay ahead of the curve. With locations in Europe, North America and Asia, our 700+ employees are dedicated to servicing our customers in all industry sectors, from medium-sized companies to global players. Our customers represent 20% of Fortune 500 and 50% of DAX 30 enterprises.

 

We are growing - our goals are ambitious, and to achieve them, we need you. #Amstelveen

 

Implementation Engineer (m/f/d) 

 

Your tasks:

  • You are co-responsible for the technical part of the commissioning of our service to new customers and the smooth implementation of additions and improvements to existing customers.
  • Many of our customers deliver data to us via a file transfer protocol. The data provided must be transformed and translated into API calls on our application. You set this up by configuration on our low-code platform sometimes using java script for the custom-made parts.
  • You also answer questions from customers and prospects about the use of our APIs, the technical aspects of our application and the deployability of our services. 
  • Many of our customers send their payment requests by email. The work involves designing and creating dynamic email templates (in HTML and CSS) that fit their corporate identity. You also think about whether the content of the expressions in various channels such as email, SMS, Whats-app, in-app is optimal and if the website covers the right content and try to optimize the UX. 
  • You work efficient and accurately with a 'first time right' mentality and pay a lot of attention to the look & feel, clarity and convenience for the recipient. In short, you help our customers to work with our platform as good and efficiently as possible; and make sure that our customers’ clients can pay as quickly and hassle free as possible. You will deal with a variety of customers, from SMEs to multinationals and will be offered the opportunity to work on your own professional development and try out new things.  

 

Your profile:

  • An education at polytechnical level (HBO/University degree) (preferably a technical background) 
  • +/- 2 years’ work experience (preferably a technical background) 
  • Affinity and experience with software solutions
  • Knowledge of Javascript
  • Knowledge of HTML and CSS
  • Good command of the Dutch (and English language; German is an advantage 
  • Looking for solutions where others see problems
  • An accurate and precise working attitude
  • Good communication skills, flexibility, eagerness to learn and daring to take initiative
  • The focus and ability to work independently, but being a team player as well 
  • The feel for usability and design are an advantage
  • Hands-on mentality and can work independently: We roll up our sleeves, sort things out and get things done
     

 

It’s time to become a Serralian…

Do you look forward to taking on exciting challenges in an expanding and innovative environment? We continuously improve the way we work, including modern and flexible working conditions, professional development as part of our LearnLab, joint team events such as monthly lunches, after work events, and the Serralian Base Camp. And yes, we also promote sports activities and provide organic fruit and refreshing beverages.

 

Next steps: Apply quickly and easily with your CV via our recruiting tool.

Pro-Tip: Skip the cover letter and pitch us in 3 sentences why exactly you are the perfect match for our team!

Your HR Contact for this position is: Sophie Gottschalk 

This role is based in: Amstelveen 

 

[EEO Statement]

We are proud to be an equal opportunity workplace. We celebrate and support diversity by providing equal employment opportunities regardless of race, creed, color, religion, age, sex, national origin, disability or handicap, genetics, protected veteran status, sexual orientation, gender identity or expression, arrest record, or any other characteristic protected by federal, state or local laws.

 

[To all recruitment agencies]

Serrala does not accept agency resumes. Please do not forward resumes to our jobs alias, Serrala employees or any other organization location. Serrala is not responsible for any fees related to unsolicited resumes.

 

We Are Serrala. We have grown from a small family-owned business into an ambitious, global FinTech with 30+ years of experience. We are hungry to evolve, reinvent ourselves and grow - standing still is not an option.

We Are Serralians. A diverse team of 700 + techies, finance and payment experts, creatives and business administrators in 15+ offices around the globe. We see ourselves as a global family that stays connected despite physical distance and celebrates the idea of community. #WeArePassionate #WeAreEmpowering #WeAreEnterprising #WeAreReliable