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Payment Analyst 




Location: Bucharest (hybrid) 

Contract: Fulltime 

Languages: English & German

Region: EMEA



Company information:  

As a global B2B FinTech software company, Serrala helps organizations automate their complex finance processes to stay ahead of the curve. With locations in Europe, North America and Asia, our 700+ employees are dedicated to servicing our customers in all industry sectors, from medium-sized companies to global players. Our customers represent 20% of Fortune 500 and 50% of DAX 30 enterprises.  

You will have the unique opportunity to be part of and contribute to the growth of the Managed Services business unit, one of the key strategic areas within Serrala. The Managed Services unit is a relatively new unit that focusses on delivering readily available payments services for clients. By replacing highly complex activities from customers by our best of breed services, clients benefit from fast time to market, efficiency and transparency.


Bank connectivity and creating the right formats per bank is a highly complex task. Serrala has a unique Fintech platform providing modular services to optimize payment files that are received from various client source (often ERP) systems and have to be reformatted and routed to the clients’ banks. Based on the implementation guidelines of the banks rules and functions have to be configured and tested to make sure customers’ payment files can be processed straight through from the Serrala platform to the banks. Besides delivering a highly flexible payment platform, functions such as fraud management and compliance are important services that bring much added value.


Our customers are large customers with global operations. The services are managed based on clear SLA’s. You will work in a motivated dynamic international team that is growing rapidly and also provides great opportunities for growth.


Your tasks:


  • Analyze and interpret bank implementation guidelines.
  • Create and modify payment formats by applying rules and functions for payment optimization and payment file conversion.
  • Perform tests (unit test and with the bank) of the new or modified rules and functions.
  • Support customers‘ UAT process.
  • Participate in fast and effective customer on-boarding.
  • Collaborate across teams to optimize customer success.
  • Identify opportunities to improve services.
  • Communicate clearly and efficiently. Coordinate across international teams throughout Serrala, including engineering, product, cloud operations and other teams.   



Your profile:

  • Experience within payment formats and/or bank communication
  • University degree (Computer Science, Business Administration of Finance) with strong interest in technology
  • You thrive on solving complex analytical, conceptual and configuration questions
  • You enjoy working with new technology: cloud, web services …
  • General knowledge and interest in technology
  • Follow up and follow through mentality
  • Structured analytical skills
  • Good command of English and German, both verbal and in writing.
  • Ability to handle multiple competing priorities in a fast-paced environment


It’s time to become a Serralian… 

Do you look forward to taking on exciting challenges in an expanding and innovative environment? We continuously improve the way we work, including modern and flexible working conditions, professional development as part of our LearnLab, joint team events such as monthly lunches, after work events, and the Serralian Base Camp. And yes, we also promote sports activities and provide organic fruit and refreshing beverages. 


Next steps: Apply quickly and easily with your CV via our recruiting tool or directly via 

Pro-Tip: Skip the cover letter and pitch us in 3 sentences why exactly you are the perfect match for our team! 

Your HR Contact for this position is: Madalina Dragoe – This role is based in: Bucharest  (hybrid)


[EEO Statement] 

We are proud to be an equal opportunity workplace. We celebrate and support diversity by providing equal employment opportunities regardless of race, creed, color, religion, age, sex, national origin, disability or handicap, genetics, protected veteran status, sexual orientation, gender identity or expression, arrest record, or any other characteristic protected by federal, state or local laws. 


[To all recruitment agencies] 

Serrala does not accept agency resumes. Please do not forward resumes to our jobs alias, Serrala employees or any other organization location. Serrala is not responsible for any fees related to unsolicited resumes. 



We Are Serrala. We have grown from a small family-owned business into an ambitious, global FinTech with 30+ years of experience. We are hungry to evolve, reinvent ourselves and grow - standing still is not an option.

We Are Serralians. A diverse team of 700 + techies, finance and payment experts, creatives and business administrators in 15+ offices around the globe. We see ourselves as a global family that stays connected despite physical distance and celebrates the idea of community. #WeArePassionate #WeAreEmpowering #WeAreEnterprising #WeAreReliable