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As a global B2B FinTech software company, Serrala helps organizations automate their complex finance processes to stay ahead of the curve. With locations in Europe, North America and Asia, our 700+ employees are dedicated to servicing our customers in all industry sectors, from medium-sized companies to global players. More than 100 of S&P500 and over 50% of DAX40 companies are our customers.


We are growing - our goals are ambitious, and to achieve them, we need you. #Remote


Business Analyst Relations Manager 


The Senior Analyst Relations (AR) Manager is an integral part of Serrala’s Corporate Communications team. In this role, you will have the responsibility of supporting the global strategy development, planning, and facilitation of the external and internal AR communications, managing the day-to-day AR activities, and engaging with executives, subject matter experts on and Serrala’s product teams to drive successful AR programs. You will build and nurture long-lasting relationships with core influential industry analysts to position our best-in-class solutions. In addition, you will leverage and calibrate industry knowledge from key influencers and transfer this into actionable insights to leverage Serrala's market opportunities.


Your tasks: 


  • Develop and execute analyst engagement plans that will strengthen and build relationships through briefings and other interactions, with a focus on firms like Gartner, Ardent Partners, and Forrester.
  • Foster relationships with key influencers and leading analyst firms and orchestrate communication strategies to guide analysts' research agendas, ensuring favorable outcomes and building awareness for Serrala’s offerings, solutions and as a leader in financial automation and global B2B payments.
  • Create and drive our corporate AR strategy. Develop and monitor analyst research, report calendars continuously, regularly track and prepare analyst relations reports.
  • Provide a connection and be the key link between analysts, solutions and product owners, marketing, and corporate executives.
  • Ensure timely completion of all relevant analyst survey requests.
  • Support collaboration and communication on inquiries, vendor briefings, and conversations with various internal stakeholders, including marketing and solutions area leadership.
  • Secure analyst quotes for press releases, facilitate information exchange with PR and marketing, and develop external-facing collateral on differentiation and positioning results.
  • Enhance and evolve the Serrala narrative with the analyst communities in new and differentiated ways.
  • Willingness and ability to travel is an essential function of all jobs at Serrala unless otherwise advised by your manager or HR at the time of hire or promotion.


Your profile:


  • Bachelor’s degree in Business or a related field. Master’s degree in Business or a related field, preferred.
  • 7+ years of experience in analyst relations, prior work experience at a leading analyst firm a plus.
  • You have a strong analyst relations or communications background at a developer-focused company. 
  • You are a pro in presentations and storytelling and have excellent interpersonal, written, and verbal communication skills.
  • Strong organizational skills with the ability to plan, set goals, and manage multiple projects simultaneously within a fast-moving fintech environment.
  • You are entrepreneurial, enjoy understanding customer needs, business models, and organizations and think strategically in the corporate growth dimensions.
  • Ability to build trust, to work collaboratively and seamlessly with all relevant internal and external key stakeholders.
  • You are a creative mind and team player and independently able to manage projects in an agile fintech environment.


It’s time to become a Serralian…

Do you look forward to taking on exciting challenges in an expanding and innovative environment? We continuously improve the way we work, including modern and flexible working conditions, professional development as part of our LearnLab, joint team events such as monthly lunches, after work events, and the Serralian Base Camp. And yes, we also promote sports activities and provide organic fruit and refreshing beverages.


Next steps: Apply quickly and easily with your CV via our recruiting tool.

Pro-Tip: Skip the cover letter and pitch us in 3 sentences why exactly you are the perfect match for our team!

Your HR Contact for this position is: Sophie Gottschalk 

This role is based in: Remote 


[EEO Statement]

We are proud to be an equal opportunity workplace. We celebrate and support diversity by providing equal employment opportunities regardless of race, creed, color, religion, age, sex, national origin, disability or handicap, genetics, protected veteran status, sexual orientation, gender identity or expression, arrest record, or any other characteristic protected by federal, state or local laws.


[To all recruitment agencies]

Serrala does not accept agency resumes. Please do not forward resumes to our jobs alias, Serrala employees or any other organization location. Serrala is not responsible for any fees related to unsolicited resumes.


We Are Serrala. We have grown from a small family-owned business into an ambitious, global FinTech with 30+ years of experience. We are hungry to evolve, reinvent ourselves and grow - standing still is not an option.

We Are Serralians. A diverse team of 700 + techies, finance and payment experts, creatives and business administrators in 15+ offices around the globe. We see ourselves as a global family that stays connected despite physical distance and celebrates the idea of community. #WeArePassionate #WeAreEmpowering #WeAreEnterprising #WeAreReliable