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As a global B2B FinTech software company, Serrala helps organizations automate their complex finance processes to stay ahead of the curve. With locations in Europe, North America and Asia, our 700+ employees are dedicated to servicing our customers in all industry sectors, from medium-sized companies to global players. More than 100 of S&P500 and over 50% of DAX40 companies are our customers.

 

We are growing - our goals are ambitious, and to achieve them, we need you. #Remote

 

Manager O2C Consulting (m/f/d) 

 

Your tasks: 

  • Responsibility: Customer Success. You are responsible for implementing our solution Alevate Cash App for our clients and ensure their future success in using our solutions. You work closely with our customers, help define the solution, manage the implementation and help the customer afterwards.
  • Consider: Together with our clients, you will think about various aspects in the Cash Allocation / Reconcilliation process and help them optimize current processes.
  • Driving impact: You are instrumental in setting up, configuring and personalizing our solutions for our customers. You will also provide continued support to our customers with training, questions, modification in the set-up or identifying additional use-cases for our solutions.
  • Collaboration with others: You work closely with our sales and IT teams to ensure the best service for our customers.
  • Collaboration with others: You help to build a team supporting juniors and new joiners within Alevate Cash App area.
  • See opportunities: You spot new opportunities to improve our product and see new business within existing clients.

 

Your profile: 

  • Background & experience: You have a University degree with analytical and problem solving skills. Therefore, you have work experience in project management, ideally in B2B software / technology industry and basic knowledge and understanding of accounting. Knowledge of ERP or CRM systems is a plus.
  • Have an eye for detail: High level of initiative and project management skills as well as good attention to detail.
  • Communication Skills: You have confident communication skills across all levels of the organization & good language skills in English? German is a must.
  • Hands on mentality: We all like to roll up our sleeves and get things done! This is more fun if you are also a team player.

 

It’s time to become a Serralian…

Do you look forward to taking on exciting challenges in an expanding and innovative environment? We continuously improve the way we work, including modern and flexible working conditions, professional development as part of our LearnLab, joint team events such as monthly lunches, after work events, and the Serralian Base Camp. And yes, we also promote sports activities and provide organic fruit and refreshing beverages.

 

Next steps: Apply quickly and easily with your CV via our recruiting tool.

Pro-Tip: Skip the cover letter and pitch us in 3 sentences why exactly you are the perfect match for our team!

Your HR Contact for this position is: Sophie Gottschalk 

This role is based in: Remote 

 

[EEO Statement]

We are proud to be an equal opportunity workplace. We celebrate and support diversity by providing equal employment opportunities regardless of race, creed, color, religion, age, sex, national origin, disability or handicap, genetics, protected veteran status, sexual orientation, gender identity or expression, arrest record, or any other characteristic protected by federal, state or local laws.

 

[To all recruitment agencies]

Serrala does not accept agency resumes. Please do not forward resumes to our jobs alias, Serrala employees or any other organization location. Serrala is not responsible for any fees related to unsolicited resumes.

 

We Are Serrala. We have grown from a small family-owned business into an ambitious, global FinTech with 30+ years of experience. We are hungry to evolve, reinvent ourselves and grow - standing still is not an option.

We Are Serralians. A diverse team of 700 + techies, finance and payment experts, creatives and business administrators in 15+ offices around the globe. We see ourselves as a global family that stays connected despite physical distance and celebrates the idea of community. #WeArePassionate #WeAreEmpowering #WeAreEnterprising #WeAreReliable