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As a global B2B FinTech software company, Serrala helps organizations automate their complex finance processes to stay ahead of the curve. With locations in Europe, North America and Asia, our 700+ employees are dedicated to servicing our customers in all industry sectors, from medium-sized companies to global players. Our customers represent 20% of Fortune 500 and 50% of DAX 30 enterprises.


We are growing - our goals are ambitious, and to achieve them, we need you. #Hamburg


Product Business Analyst (m/f/d) 


Your tasks:

  • Daily business: You interact with key customers, consultants and sales to gather and respond to product feedback for future product releases. In addition, you assist the AP product manager regarding the product and its roadmap, here your focus is on solution products.
  • Clarity to Complexity: You ensure that the product backlog is visible, transparent, clear to the development team and shows what the scrum team will work on next.
  • Your work matters: You challenge and balance the essence and value of any item to separate “wants” from “needs” and prioritize the items in the product backlog to achieve company goals and product missions efficiently.
  • Structure: You ensure clear definition, communication and adherence to release acceptance criteria. Furthermore, you optimize and develop the product test scripts.
  • Fully engaged: You support the development and testing team with test data creation. There you are responsible for internal Q/A testing of product enhancements and new features.

Your profile:

  • Solid background: You have a Bachelor’s degree in the field of computer science or an equivalent training with work experience.
  • Professional experience: You have 5+ years functional experience with an ERP solution (SAP, Oracle, MS Dynamics).
  • Specialty: Your experience in writing user stories and epics for custom software development in an agile environment sets you apart. You have hands-on experience with an AP automation solution? Perfect!
  • Communication is key:  You are an excellent communicator who can inspire others, be passionate, provide context, create a story, and then deliver on it. Fluency in speaking and writing in English, yes please!
  • Travel: You will be expected to travel approximately 50% of your working time.


It’s time to become a Serralian…

Do you look forward to taking on exciting challenges in an expanding and innovative environment? We continuously improve the way we work, including modern and flexible working conditions, professional development as part of our LearnLab, joint team events such as monthly lunches, after work events, and the Serralian Base Camp. And yes, we also promote sports activities and provide organic fruit and refreshing beverages.


Next steps: Apply quickly and easily with your CV via our recruiting tool.

Pro-Tip: Skip the cover letter and pitch us in 3 sentences why exactly you are the perfect match for our team!

Your HR Contact for this position is: Alina Goldemer 

This role is based in: Hamburg 


[EEO Statement]

We are proud to be an equal opportunity workplace. We celebrate and support diversity by providing equal employment opportunities regardless of race, creed, color, religion, age, sex, national origin, disability or handicap, genetics, protected veteran status, sexual orientation, gender identity or expression, arrest record, or any other characteristic protected by federal, state or local laws.


[To all recruitment agencies]

Serrala does not accept agency resumes. Please do not forward resumes to our jobs alias, Serrala employees or any other organization location. Serrala is not responsible for any fees related to unsolicited resumes.


We Are Serrala. We have grown from a small family-owned business into an ambitious, global FinTech with 30+ years of experience. We are hungry to evolve, reinvent ourselves and grow - standing still is not an option.

We Are Serralians. A diverse team of 700 + techies, finance and payment experts, creatives and business administrators in 15+ offices around the globe. We see ourselves as a global family that stays connected despite physical distance and celebrates the idea of community. #WeArePassionate #WeAreEmpowering #WeAreEnterprising #WeAreReliable