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As a global B2B FinTech software company, Serrala helps organizations automate their complex finance processes to stay ahead of the curve. With locations in Europe, North America and Asia, our 700+ employees are dedicated to servicing our customers in all industry sectors, from medium-sized companies to global players. Our customers represent 20% of Fortune 500 and 50% of DAX 30 enterprises.


To achieve this aim, Serrala is currently looking to fill the following position preferably at its headquarter in Hamburg:


Senior HR Business Partner (m/f/d) 


Your tasks:

  • Partner with Leadership: Support the Chief Service Officer and the leadership team on all personnel related questions from the following Global departments – Consulting, IT/Security, Managed Automation and Global Support.
  • Drive Change: Work closely with business stakeholders to develop people solutions (e.g Talent Strategy & Learning Journeys) and drive the implementation through collaboration and accountability.
  • Coach: Advise and coach line-mangers through complex employee relation issues.
  • Big picture: Manage the entire performance review process (including talent review, salary process, succession planning). Advise and recommend areas of improvement and communicate those findings.
  • Employee Engagement: Work closely with Employer Branding and other HR teams to lead employee engagement initiatives and influence accordingly to drive overall employee satisfaction.

Your profile:

  • Background & Experience: You have an excellent Bachelor’s or Master’s degree in HR/People Management, Business, Psychology or a related field.
  • The right knowledge: As “a people person” who understands the power of data, you bring 5+ years of relevant work experience as an HR Manager/ HR Business function or HR consultant, preferably within a fast paced company or an international consultancy.
  • Growth mindset & Can do attitude: You are solution-oriented and proactive, take responsibility for challenging topics and always stay calm and positive - even in stressful situations. You enjoy thinking through topics conceptually and then implementing them operationally.
  • Self-Motivated and Structured: You are able to work independently and trust your instincts and you are very goal-oriented in your daily activities. You know how and when to involve your relevant stakeholders at any time.
  • Communication Skills: You are fluent in German and English and you find it easy to create trusting working relationships and communicate with various stakeholders at eye level.


It’s time to become a Serralian…

Do you look forward to taking on exciting challenges in an expanding and innovative environment? We continuously improve the way we work, including modern and flexible working conditions, professional development as part of our LearnLab, joint team events such as monthly lunches, after work events, and the Serralian Base Camp. And yes, we also promote sports activities and provide organic fruit and refreshing beverages.

Next steps: Apply quickly and easily with your CV via our recruiting tool.

Pro-Tip: Skip the cover letter and pitch us in 3 sentences why exactly you are the perfect match for our team!

Your HR Contact for this position is: Tristan Klotsch 


[EEO Statement]

We are proud to be an equal opportunity workplace. We celebrate and support diversity by providing equal employment opportunities regardless of race, creed, color, religion, age, sex, national origin, disability or handicap, genetics, protected veteran status, sexual orientation, gender identity or expression, arrest record, or any other characteristic protected by federal, state or local laws.


[To all recruitment agencies]

Serrala does not accept agency resumes. Please do not forward resumes to our jobs alias, Serrala employees or any other organization location. Serrala is not responsible for any fees related to unsolicited resumes.


We Are Serrala. We have grown from a small family-owned business into an ambitious, global FinTech with 30+ years of experience. We are hungry to evolve, reinvent ourselves and grow - standing still is not an option.

We Are Serralians. A diverse team of 700 + techies, finance and payment experts, creatives and business administrators in 15+ offices around the globe. We see ourselves as a global family that stays connected despite physical distance and celebrates the idea of community. #WeArePassionate #WeAreEmpowering #WeAreEnterprising #WeAreReliable