Industry Analyst Relations Manager 

Location: Chicago, IL or Remote, North America (Canada & US) - Must be in Eastern or Central Time Zone

Employment Type: Full-time/Permanent

Travel: Willingness and ability to travel is an essential function of all jobs at the company unless otherwise advised by your manager or Human Resources at the time of hire or promotion. Approximately up to 20%

Serrala is a global player in the financial software industry with nearly four decades of experience in empowering businesses to optimize their financial operations. Our core strength lies in our solutions that are designed to make financial processes easier, more efficient, and smarter.

With a substantial client base of over 2,500 clients in over 70 countries worldwide, we have earned the trust of a diverse global community that trusts our innovation.

If you're curious to dive deeper and explore the work we do, we encourage you to take the next step by applying for a position with us!

About the role:

The Analyst Relations (AR) Lead is an integral part of Serrala's team, reporting directly to the VP of Marketing, NA. In this role, you will have the responsibility of supporting the global strategy development, planning, and facilitation of the external and internal AR communications, managing the day-to-day AR activities, and engaging with senior executives, C-level, subject matter experts on and Serrala's product teams to drive successful AR programs. You will build and nurture long-lasting relationships with core influential industry analysts to position our best-in-class solutions. In addition, you will leverage and calibrate industry knowledge from key influencers and transfer this into actionable insights to leverage Serrala's market opportunities.

Your Day to Day:

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

Core duties and responsibilities include (but are not limited to) the following:

• Develop and execute analyst strategy and engagement plans that will strengthen and build relationships through briefings and other interactions, with a focus on firms like Gartner, IDC, and Forrester.
• Foster relationships with key influencers and leading analyst firms and orchestrate communication strategies to guide analysts' research agendas, ensuring favorable outcomes and building awareness for Serrala's offerings, solutions and as a leader in financial automation, from Order-to-Cash, Procure-to-Pay, and Cash and Treasury, offering a complete working capital solution in the B2B space.
• Create and drive our corporate AR strategy. Develop and monitor analyst research, report calendars continuously, and regularly track and prepare analyst relations reports.
• Provide a connection and be the key link between analysts, solutions and product owners, marketing, and corporate executives.
• Ensure timely completion of all relevant analyst survey requests.
• Support collaboration and communication on inquiries, vendor briefings, and conversations with various internal stakeholders, including marketing and solutions area leadership.
• Secure analyst quotes for press releases, facilitate information exchange with PR and marketing, and develop external-facing collateral on differentiation and positioning results.
• Enhance and evolve the Serrala narrative with the analyst communities in new and differentiated ways.
• Willingness and ability to travel.
• Other duties assigned.

What makes you excel in this position: 

The requirements listed below are representative of the knowledge, skill, and/or ability required: 

• Bachelor's degree in Business or a related field. Master's degree in Business or a related field is strongly preferred.
• 5+ years of experience in corporate communications and/or analyst relations.
• You have a strong analyst relations or communications background at a developer-focused company.
• You are a pro in presentations and storytelling and have excellent interpersonal, written, and verbal communication skills.
• Strong organizational skills with the ability to plan, set goals, and manage multiple research projects simultaneously within a fast-moving fintech environment.
• You are entrepreneurial, enjoy understanding customer needs, business models, and organizations, and think strategically in the corporate growth dimensions.
• Ability to build trust, and to work collaboratively and seamlessly with all relevant internal and external key stakeholders.
• You are a creative mind and team player and are independently able to manage projects in an agile fintech environment.
• Native English and/or German preferred.

Salary Range
United States: USD 85,000-115,000

Canada: CAD 115,600-156,400

The above annual base salary range represents a general guideline of the low and high end of the pay range of this position. However, the actual salary offered will be determined on various factors including but not limited to location, job-related skills, experience, relevant education, training as well as market and business considerations.
 

What's in it for you? We have many benefits and perks available to you as a Serrala employee. Here are just a few...

• Medical, Dental, and Vision Insurance - available to you from your first day of employment
• Paid Parental Leave
• 401(k) - dollar for dollar matching up to 4% and immediate vesting and contribution from your first day of employment
• Up to a $275 monthly reimbursement for phone and internet
• Employee Assistance Program
• LifeMart - discounts on travel, food, products, and services
• Regus – mobile office space available for Serralians for team meetings, department gatherings, and project collaborations

 
Why us? 
What unites us as Serralians across all borders is our passion for future-oriented software solutions and our shared values which are the foundation of our strong corporate culture and our innovative drive. At Serrala, our global teams are eager to evolve, advance, and innovate. We continuously improve the way we work with professional development at the core of what we do. With modern and flexible work environments, global and regional events, and a strong fostering of team spirit, we believe that together we can accomplish any challenge and move any mountain.  
 
[EEO Statement]
We are proud to be an equal opportunity workplace. We celebrate and support diversity by providing equal employment opportunities regardless of race, creed, color, religion, age, sex, national origin, disability or handicap, genetics, protected veteran status, sexual orientation, gender identity or expression, arrest record, or any other characteristic protected by federal, state or local laws.

  
[To all recruitment agencies] 
Serrala does not accept agency resumes. Please do not forward resumes to our job's alias, Serrala employees or any other organization location. Serrala is not responsible for any fees related to unsolicited resumes.