NA Tradeshow & Events Manager 

Location: Chicago Office or Remote, North America (US & Canada) - To support effective team collaboration and meet the role's demands, we are seeking candidates who are located in or can align their working hours with the Eastern Standard Time (EST) zone.
Employment Type: Full-time/Permanent

Travel: Willingness and ability to travel is an essential function of all jobs at the company unless otherwise advised by your manager or Human Resources at the time of hire or promotion. Approximately up to 30%

Serrala is a global player in the financial software industry with nearly four decades of experience in empowering businesses to optimize their financial operations. Our core strength lies in our solutions that are designed to make financial processes easier, more efficient, and smarter.

With a substantial client base of over 2,500 clients in over 70 countries worldwide, we have earned the trust of a diverse global community that trusts our innovation. 

If you're curious to dive deeper and explore the work we do, we encourage you to take the next step by applying for a position with us! 

About the role: 

If you love planning events, keeping things organized, and making sure everything runs smoothly, this role is for you! As our NA Tradeshow and Events Manager, you'll be the mastermind behind our major tradeshows, regional events, and Customer Focus Group Meetings across North America. Working with an incredible team-including Marketing, Product Managers, Sales, and Communications-you'll make sure our events not only impress but also generate real business impact. 

This job is perfect for someone who thrives on details, loves seeing plans come to life, and isn't afraid to jump in and get things done. From budgeting to vendor coordination to making sure our booth stands out; you'll have a hand in it all! 

Your Day to Day: 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Core duties and responsibilities include (but are not limited to) the following: 

• Plan, manage, and execute regional tradeshows and events, ensuring they align with our business goals. 
• Own the event project plan-budgets, agendas, and timelines-while making sure vendors and internal teams deliver on time and within budget. 
• Be on-site to make sure everything runs smoothly, from setup to teardown (and everything in between). 
• Work with internal teams to create engaging booth designs, displays, and branding that make a lasting impact. 
• Negotiate contracts and build great relationships with vendors, venues, caterers, and AV teams to ensure smooth execution. 
• Manage logistics like registration, travel, accommodations, and equipment setup to keep things stress-free. 
• Keep a close eye on the budget, tracking expenses, reviewing invoices, and ensuring all costs are accounted for. 
• Analyze event effectiveness, including lead retrieval, follow-up, opportunity generation, and booth staff performance, and develop strategic action plans to improve quality, increase ROI and ensure events contribute to pipeline. 
• Gather feedback and insights from stakeholders and provide recommendations to continuously improve our event experiences. 
• Develop event marketing strategies to increase traffic booth, generate leads and drive engagement. 
• Stay on top of industry trends and best practices to keep our events fresh and engaging. 
• Other duties as assigned. 

What makes you excel in this position: 

The requirements listed below are representative of the knowledge, skill, and/or ability required: 

• Bachelor’s degree preferred, or associate degree with 5-7 years of work experience.  
• 3+ years of experience in event planning, tradeshow management, or a similar role. 
• Experience in SaaS based software industry, ideally in the financial software space.
• Strong organizational and project management skills-you love checklists and meeting deadlines. 
• Excellent communication and collaboration skills (you'll be working with a lot of different teams and vendors). 
• Ability to juggle multiple projects and adapt to last-minute changes without breaking a sweat. 
• A talent for negotiating and managing vendor relationships. 
• An eye for detail-whether it's budgeting, branding, or logistics, you make sure everything is on point. 
• Experience with event marketing and lead generation strategies. 
• Familiarity with Marketo, Salesforce, and Drupal (or a willingness to learn). 
• Willingness to travel up to 30% of the time. 
• A flexible schedule to accommodate occasional evening or weekend events.

Salary Range

United States: USD 75,000-85,000

Canada: CAD 105,000-120,000

The above annual base salary range represents a general guideline for the low and high end of the pay range for this position. However, the actual salary offered will be determined on various factors including but not limited to location, job-related skills, experience, relevant education, training as well as market and business considerations.

What's in it for you? We have many benefits and perks available to you as a Serrala employee. Here are just a few...

• Medical, Dental, and Vision Insurance - available to you from your first day of employment
• Paid Parental Leave
• 401(k) - dollar for dollar matching up to 4% and immediate vesting and contribution from your first day of employment
• Up to a $275 monthly reimbursement for phone and internet
• Employee Assistance Program
• LifeMart - discounts on travel, food, products, and services
• Regus – mobile office space available for Serralians for team meetings, department gatherings, and project collaborations

Why us?  
What unites us as Serralians across all borders is our passion for future-oriented software solutions and our shared values which are the foundation of our strong corporate culture and our innovative drive. At Serrala, our global teams are eager to evolve, advance, and innovate. We continuously improve the way we work with professional development at the core of what we do. With modern and flexible work environments, global and regional events, and a strong fostering of team spirit, we believe that together we can accomplish any challenge and move any mountain.  

[EEO Statement]

We are proud to be an equal opportunity workplace. We celebrate and support diversity by providing equal employment opportunities regardless of race, creed, color, religion, age, sex, national origin, disability or handicap, genetics, protected veteran status, sexual orientation, gender identity or expression, arrest record, or any other characteristic protected by federal, state or local laws.

  
[To all recruitment agencies] 
Serrala does not accept agency resumes. Please do not forward resumes to our job's alias, Serrala employees or any other organization location. Serrala is not responsible for any fees related to unsolicited resumes.