As a global B2B FinTech software company, Serrala helps organizations automate their complex finance processes to stay ahead of the curve. With locations in Europe, North America and Asia, our 700+ employees are dedicated to servicing our customers in all industry sectors, from medium-sized companies to global players. More than 100 of S&P500 and over 50% of DAX40 companies are our customers.


We are growing - our goals are ambitious, and to achieve them, we need you. #Hamburg


Associate Application Analyst (all genders) 


As an Associate Application Analyst, based in our Sky Campus HQ in Hamburg you will play a crucial role pivotal in managing and addressing customer inquiries related to accounting within the SAP environment. This role requires a strong customer orientation, problem-solving skills, and teamwork. work closely with other departments to replicate and resolve issues and optimize internal processes.
Associate Application Analyst (all genders)
Location: Hamburg or Remote
Contract: Full time
Language: German & English 
Your Day to Day:

  • Daily Business: You will manage and address accounting-specific customer inquiries within the SAP environment.
  • Customer Orientation: Your ability to understand customer issues and ask precise questions to gather essential information will be paramount.
  • Teamwork: Collaborate closely with other departments, replicating and resolving issues within our SAP environment using master data, and proposing suitable solutions.
  • Analytical Skills: Assist in optimizing our internal processes and meticulously document solutions for known issues.
  • Problem Solving: Your unique combination of creativity and results-oriented work style will shine as you propose innovative solutions.

What makes you excel in this position:

  • Background: Possess a degree in finance, economics, accounting, or a related qualification? Excellent!
  • Skills: Bring to the table a minimum of two years of hands-on experience in accounting and sound knowledge of SAP FI? Perfect!
  • Knowhow: Familiarity with SAP customizing is a significant advantage!
  • Personality: As an independent thinker, you relish sharing your ideas with others and are a firm believer in continuous development. You've found your place here!
  • Communication Skills: Display strong communication abilities and infectious enthusiasm that persuades others, in both German and English? Great!


Why us?
What unites us as Serralians across all borders is our passion for future-oriented software solutions and our shared values which are the foundation of our strong corporate culture and our innovative drive. At Serrala, our global teams are eager to evolve, advance, and innovate. We continuously improve the way we work with professional development at the core of what we do. With modern and flexible work environments, global and regional events, and a strong fostering.


Next steps: Apply quickly and easily with your CV via our recruiting tool.

Pro-Tip: Skip the cover letter and pitch us in 3 sentences why exactly you are the perfect match for our team!

Your HR Contact for this position is: Jennifer Uju Christopher 

This role is based in: Hamburg 


[EEO Statement]

We are proud to be an equal opportunity workplace. We celebrate and support diversity by providing equal employment opportunities regardless of race, creed, color, religion, age, sex, national origin, disability or handicap, genetics, protected veteran status, sexual orientation, gender identity or expression, arrest record, or any other characteristic protected by federal, state or local laws.


[To all recruitment agencies]

Serrala does not accept agency resumes. Please do not forward resumes to our jobs alias, Serrala employees or any other organization location. Serrala is not responsible for any fees related to unsolicited resumes.


We Are Serrala. We have grown from a small family-owned business into an ambitious, global FinTech with 30+ years of experience. We are hungry to evolve, reinvent ourselves and grow - standing still is not an option.

We Are Serralians. A diverse team of 700 + techies, finance and payment experts, creatives and business administrators in 15+ offices around the globe. We see ourselves as a global family that stays connected despite physical distance and celebrates the idea of community. #WeArePassionate #WeAreEmpowering #WeAreEnterprising #WeAreReliable