Location: Hamburg, hybrid

Contract: permanent / part time (20 h /week)

Language: English

Serrala is a global player in the financial software industry with nearly four decades of experience in empowering businesses to optimize their financial operations. Our core strength lies in our solutions that are designed to make financial processes easier, more efficient, and smarter.  

With a substantial client base of over 2,500 clients in over 70 countries worldwide, we have earned the trust of a diverse global community that trusts our innovation.

If you're curious to dive deeper and explore the work we do, we encourage you to take the next step by applying for a position with us!


As a key member of our team, you will play a pivotal role in driving agile methodologies and fostering a collaborative environment within our Scrum Team. 

You will work for us as a Scrum Master in a cross-functional team of product owners, software developers & testers who develop financial solutions. 


Your Day to Day:

  • Implementing and continually refining the agile framework within the Scrum Team, ensuring alignment with industry best practices.
  • Advocating for agile values, principles, and practices to cultivate a culture of sustainability and innovation.
  • Shielding the Scrum Team from disruptive influences and fostering an environment of trust and collaboration.
  • Organizing and facilitating agile ceremonies, ensuring adherence to established agile guidelines.
  • Serving as a servant leader, mentor, and mediator within the Scrum Team, resolving conflicts and providing guidance as needed.
  • Assisting the Product Owner in effectively managing the Product Backlog to deliver maximum value to stakeholders.
  • Supporting the Development Team in fostering self-organization and empowerment.
  • Proactively identifying and eliminating impediments to the team's progress.
  • Engaging in our agile community of practice to share insights, exchange knowledge, and foster continuous improvement.


What Makes You Excel in This Position:

  • Demonstrated experience in a similar role, preferably around 3 years.
  • Proficiency in facilitation, continuous improvement, empowerment, transparency, and servant leadership principles.
  • Thorough understanding of various agile methodologies, including Scrum, Kanban, XP, Scaled Agile, etc.
  • Familiarity and hands-on experience with agile techniques such as automated testing, user stories, TDD, continuous integration, testing, pairing, and agile games.
  • Recognized certification as a Scrum Master (e.g., Scrum Alliance CSM).
  • Excellent interpersonal and communication skills, with the ability to effectively engage with diverse stakeholders.
  • Proficiency in JIRA and Confluence for efficient project management and collaboration.
  • Fluency in spoken and written English.
  • Ability to orchestrate across multiple agile teams, fostering cohesion and alignment towards common goals.
  • Results-driven mentality with a proactive and hands-on approach.
  • Experience working with distributed teams and facilitating virtual collaboration.


Why us? 

What unites us as Serralians across all borders is our passion for future-oriented software solutions and our shared values which are the foundation of our strong corporate culture and our innovative drive. At Serrala, our global teams are eager to evolve, advance, and innovate. We continuously improve the way we work with professional development at the core of what we do. With modern and flexible work environments, global and regional events, and a strong fostering of team spirit, we believe that together we can accomplish any challenge and move any mountain.  


[EEO Statement]

We are proud to be an equal opportunity workplace. We celebrate and support diversity by providing equal employment opportunities regardless of race, creed, color, religion, age, sex, national origin, disability or handicap, genetics, protected veteran status, sexual orientation, gender identity or expression, arrest record, or any other characteristic protected by federal, state or local laws.


[To all recruitment agencies] 

Serrala does not accept agency resumes. Please do not forward resumes to our job's alias, Serrala employees or any other organization location. Serrala is not responsible for any fees related to unsolicited resumes. 


We Are Serrala. We have grown from a small family-owned business into an ambitious, global FinTech with 30+ years of experience. We are hungry to evolve, reinvent ourselves and grow - standing still is not an option.

We Are Serralians. A diverse team of 700 + techies, finance and payment experts, creatives and business administrators in 15+ offices around the globe. We see ourselves as a global family that stays connected despite physical distance and celebrates the idea of community. #WeArePassionate #WeAreEmpowering #WeAreEnterprising #WeAreReliable