Serrala is the global leader in finance process automation. For over 40 years, we have been advancing the office of the CFO with our award-winning suite of finance automation applications.

Our solutions streamline all working capital-related processes, including Order to Cash, Procure to Pay, Cash Flow Management, and Treasury, across both cloud and SAP environments.

Our 10+ hubs across Europe, North America, and India support over 2,800 clients worldwide, reflecting the trust we've built with a diverse global community.

Join us as we lead the future of finance automation!

Product Business Analyst (all genders) 

Location: Netherlands, Germany, Spain, France, Austria

Contract: Permanent, full-time

Language: English (C1/ C2)

Position overview:

Responsible for driving the product lifecycle with excellence and alignment across all phases—from ideation and development to ongoing maintenance.

Key responsibilities include:

• Lifecycle Governance: Ensure the established product lifecycle framework is consistently followed, and document any exceptions.
• Process Integrity: Safeguard clarity, quality, and traceability at every stage of the product development process, whether for Product or Engineering.
• Quality Execution: Maintain high standards of execution to deliver products that meet organizational goals and customer expectations.

Your Day to Day:

• Maintain Jira Product Discovery as the single source of truth for product ideas, roadmaps, delivery progress, and GTM plans.
• Collaborate with product managers, owners, engineering leads, and teams to support all lifecycle stages.
• Ensure compliance with entry and exit criteria across product development steps.
• Drive continuous improvement by identifying workflow bottlenecks and efficiency opportunities.
• Support strategic goals through collaboration and data on value realization, time-to-market, and innovation metrics.
• Ensure traceability and quality of product decisions from ideation to maintenance.
• Monitor and report key lifecycle metrics (e.g., lead time, cycle time, backlog health).
• Foster a culture of structured thinking, documentation, and feedback loops.
• Train and guide teams on best practices for Jira Product Discovery and related tools.

What makes you excel in this position:

• Strong knowledge of Atlassian tools: Jira Product Discovery, Jira Software, and Confluence.
• 3+ years’ experience in process engineering, ideally in software or SaaS; finance/banking domain preferred.
• Solid understanding of change management and situational leadership.
• Excellent interpersonal and communication skills; adept at working across teams and levels.
• Experience collaborating with distributed teams and managing virtual communication.
• Skilled in facilitating workshops, managing documentation, and reporting on metrics.

Why you’ll love it here

Step into a dynamic, agile workplace where continuous learning is championed by leadership, and innovation in finance automation is fuelled by cutting-edge tech, AI integration, and strategic SAP transformation. We partner with the best to stay ahead - so you can too.

At our core, we're Reliable, Passionate, Empowering, and Enterprising - committed to lasting customer and employee relationships, bold innovation, and your growth every step of the way.

EEO Statement

We are proud to be an equal opportunity workplace. We celebrate and support diversity by providing equal employment opportunities regardless of race, creed, color, religion, age, sex, national origin, disability or handicap, genetics, protected veteran status, sexual orientation, gender identity or expression, arrest record, or any other characteristic protected by federal, state, or local laws.

To all recruitment agencies

Serrala does not accept agency resumes. Please do not forward resumes to our job alias, Serrala employees or any other organization location. Serrala is not responsible for any fees related to unsolicited resumes.