Location: Romania/Spain (remote)
Contract: full time, indefinite
Language: English 

Serrala is a global player in the financial software industry with nearly four decades of experience in empowering businesses to optimize their financial operations. Our core strength lies in our solutions that are designed to make financial processes easier, more efficient, and smarter.
With a substantial client base of over 2,500 clients in more than 70 countries worldwide, we have earned the trust of a diverse global community that relies on our innovation.

If you're curious to dive deeper and explore our work, we encourage you to take the next step and apply for a job with us!

Meet the Team: 

You’ll join the Site Reliability Engineering team, ensuring the global availability of Serrala products. With team members across three regions and five time zones, we cover 22 out of 24 business hours.

Your focus will be on providing resilient, cost-effective infrastructure for over 150 customers and nearly 500 virtual machines.

Your Day to Day:

• You’ll be responsible for IT infrastructure operations, including OS, databases, DR, cloud billing, reservations, and optimizing cloud consumption for Azure, back-end systems, and external sources. Your tasks will include:
• Supporting developer engineering teams with infrastructure provisioning
• Solving complex cloud infrastructure and developer operations challenges
• Enhancing and managing networking components, firewalls, and intrusion prevention tools
• Monitoring and administering backups for data resiliency, disaster recovery, and business continuity
• Managing infrastructure-related incidents escalated from the customer experience team
• Developing documentation and enhancing knowledge management for client and internal systems
• Supporting the security engineering team with cyber defense tools to detect and remediate vulnerabilities, ensuring infrastructure compliance with standards

What makes you excel in this position:

• Strong knowledge of Terraform or other IAC tools.
• Familiarity with cloud infrastructure concepts, preferably Azure, and an understanding of networking concepts and public cloud.
• Experience with SFTP.
• Scalable networking technologies, and web standards (e.g., REST APIs, web security) is important. 
• Proficiency in Powershell, Bash, and YAML scripting, with a passion for automation, and
• Experience with deployment and orchestration technologies (e.g., Ansible, Chef, Jenkins).
• System administration skills in Windows, Linux, or Unix, with knowledge of IT security practices (e.g., encryption, certificates, key management, patch management).
• Experience designing, building, and deploying scalable cloud-based architectures is a plus. Understanding of open-source server software (e.g., NGINX, RabbitMQ, Redis, Elasticsearch) is beneficial, as is proficiency with monitoring tools like Icinga, Kibana, Grafana. 
• Familiarity with cybersecurity best practices, and knowledge of frameworks such as Cyber Essentials, CIS Control, or ISO27001, is desirable. 
• Strong organizational skills, attention to detail, and effective communication skills to engage with diverse stakeholders. 
• Fluency in English is essential.

Why us? 
What unites us as Serralians across all borders is our passion for future-oriented software solutions and our shared values which are the foundation of our strong corporate culture and our innovative drive. At Serrala, our global teams are eager to evolve, advance, and innovate. We continuously improve the way we work with professional development at the core of what we do. With modern and flexible work environments, global and regional events, and a strong fostering of team spirit, we believe that together we can accomplish any challenge and move any mountain.  
 
[EEO Statement]
We are proud to be an equal opportunity workplace. We celebrate and support diversity by providing equal employment opportunities regardless of race, creed, color, religion, age, sex, national origin, disability or handicap, genetics, protected veteran status, sexual orientation, gender identity or expression, arrest record, or any other characteristic protected by federal, state or local laws.

  
[To all recruitment agencies] 
Serrala does not accept agency resumes. Please do not forward resumes to our job's alias, Serrala employees or any other organization location. Serrala is not responsible for any fees related to unsolicited resumes.