Sr. Partner Manager, NA 

Location: Chicago Office or Remote, North America (US & Canada)

Employment Type: Full-time/Permanent

Travel: Willingness and ability to travel is an essential function of all jobs at the company unless otherwise advised by your manager or Human Resources at the time of hire or promotion. Approximately up to 50%

Serrala is the global leader in finance process automation. For over 40 years, we have been advancing the office of the CFO with our award-winning suite of finance automation applications.  

Our solutions streamline all working capital-related processes, including Order to Cash, Procure to Pay, Cash Flow Management, and Treasury, across both cloud and SAP environments.  

Our 10+ hubs across Europe, North America, and India support over 2,800 clients worldwide, reflecting the trust we've built with a diverse global community. 

Join us as we lead the future of finance automation! 

Our Approach: 

Our clients: We pride ourselves on our straightforward and honest approach from a project and commercial perspective. Our proven deployments enable us to grow strong, global relationships, and build an impressive client list of industry leaders.   

Our Partners: At Serrala, our ability to deliver high-impact solutions is grounded in a strong ecosystem of trusted partners. These strategic and technology alliances—featuring organizations such as Commerzbank, IBM, Capgemini, Accenture, Sovos, EmpowerGrowth, IFS, and NTT DATA Solutions—not only validate the strength and reliability of our technology, but also enhance our capability to deliver measurable value to our customers. Together, we combine deep expertise, innovation, and execution excellence to drive meaningful outcomes. 

Our Values: Ambition is in our DNA, and we embrace the opportunities ahead. Our curiosity and desire to grow drives us to learn from our customers and those around us. Our people are empowered, accountable and deliver. We pull together, step up and focus on outcomes. The brilliance of our people makes a positive difference to our clients’ ambitions. 

About the role:  

As the strategic importance of Serrala’s global partner ecosystem continues to grow, coupled with the critical role of the North American market and the increasing influence of SAP and its partner network in driving customer success, we are seeking an exceptional Senior Partner Manager, North America to join our team, reporting directly to the SVP, Partner Ecosystem.

The Senior Partner Manager, North America will play a pivotal role in accelerating the next phase of growth for Serrala’s SAP ecosystem strategy. This individual will bring a proven track record of building, scaling, and managing high-value partnerships across North America, particularly with leading global system integrators such as Accenture, Capgemini, business process outsourcing organizations who are strong players in the oCFO and tier 2s partnerships that can also accelerate growth.  

The primary objective of this role is to define, develop, and execute strategic partnerships across the SAP ecosystem that drive measurable revenue growth, generate new business opportunities, and support the expansion of Serrala’s presence within its core target markets. 

In addition, the role will work closely with Serrala’s Global VP, SAP Alliance to identify, influence, and accelerate SAP-sourced and SAP-influenced opportunities. The successful candidate will help deepen executive and field-level engagement with SAP, strengthen Serrala’s position within the SAP ecosystem, and serve as a highly visible ambassador for Serrala across key partner and industry communities. 

Your Day to Day: 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Core duties and responsibilities include (but are not limited to) the following: 

• Win incremental revenue and new business via the existing relationships with focused partners that fit into our partner archetypes industry specialists, SAP, SAP SIS, or tech vendors. 
• Define mutual success plans to support growth of partnerships including strategic vision, revenue targets, enablement plans, marketing plans, and product alignment 
• Collaborate with partners to embed Serrala’s Finance Platform in their GTMs, create differentiated services and enable them to win new business for Serrala 
• Align the internal teams to deliver and execute against those growth plans. 
• Work collaboratively with the Partner Solutions Architects, Customer Success, and Partner Marketing teams to empower partners to invest in and establish Centers of Excellence (CoEs) on Serrala and grow visibility of the platform. 
• Leverage your experience to enhance and shape the strategy  along with your colleagues, the leadership and actively participate in its development to build a high impact partner ecosystem in the US. 
• Other duties as assigned. 

What makes you excel in this position: 

The requirements listed below are representative of the knowledge, skill, and/or ability required: 

• Bachelor's degree in Business, Marketing, Technology, or a related discipline, or equivalent professional experience. 
• 15+ years of progressive experience in enterprise software, with a strong track record of developing and growing strategic partnerships that deliver measurable revenue and business impact. 
• Recent and substantial experience working within the SAP ecosystem is essential, including engagement with SAP field organizations, alliance teams, partners, and SAP-driven opportunities. 
• Demonstrated success establishing and managing executive-level relationships with leading global systems integrators, including Accenture and Capgemini, alongside major consulting, advisory, and business process outsourcing organizations. 
• Deep understanding of the operating models, decision-making structures, and go-to-market strategies of the Big Four and leading global consulting firms, with proven experience driving successful outcomes through these channels. 
• Consistent history of meeting and exceeding revenue, pipeline, and growth objectives within the North American market. 
• Strong commercial acumen, including experience structuring, negotiating, and managing complex partnership agreements and mutually beneficial business plans. 
• Solid understanding of various partner-led, co-sell, referral, implementation, and managed services delivery models. 
• Exceptional communication, influencing, and stakeholder management skills, with the ability to engage, educate, and inspire both internal and external audiences. 
• Strong executive presence with proven credibility engaging at all levels of an organization, including C-suite executives and senior partner leadership. 
• Entrepreneurial mindset with the ability to operate independently, take ownership, and drive results in a fast-paced, high-growth environment. 
• Highly organized and resilient, with the ability to navigate ambiguity, manage competing priorities, and execute effectively under pressure. 
• Experience selling and partnering within complex enterprise environments, where sales cycles are consultative, multi-stakeholder, and involve multiple layers of decision-makers and influencers. 
• Advanced presentation, workshop facilitation, and executive storytelling skills, with the ability to articulate business value and drive alignment among senior stakeholders. 
• A self-motivated, results-oriented professional with a strong sense of accountability and a passion for building strategic partnerships that generate growth. 
• Knowledge of the Office of the CFO, financial operations, and related digital transformation initiatives is highly desirable, as is an understanding of emerging trends shaping the finance technology landscape. 

What We Offer 

Joining Serrala means becoming part of a global organization at the forefront of enterprise finance transformation. You will have the opportunity to work alongside some of the world's most recognized brands, influence strategic partnerships that drive significant business growth, and help shape the future of our partner ecosystem in North America. 

We offer a dynamic, collaborative, and high-performance environment where innovation is encouraged, success is rewarded, and ambitious professionals have exceptional opportunities for growth, visibility, and career development.

Salary Range 

United States: USD 144,000-180,000

Canada: CAD 180,000-210,000

The above annual base salary range represents a general guideline for the low and high end of the pay range for this position. However, the actual salary offered will be determined on various factors including but not limited to location, job-related skills, experience, relevant education, training as well as market and business considerations.

What's in it for you? We have many benefits and perks available to you as a Serrala employee. Here are just a few...

• Medical, Dental, and Vision Insurance - available to you from your first day of employment
• Paid Parental Leave
• 401(k) - dollar for dollar matching up to 4% with immediate vesting and contribution eligibility beginning 30 days from the start of employment
• Up to a $275 monthly reimbursement for phone and internet
• Employee Assistance Program
• LifeMart - discounts on travel, food, products, and services
• Regus – mobile office space available for Serralians for team meetings, department gatherings, and project collaborations

Why you’ll love it here 

Step into a dynamic, agile workplace where continuous learning is championed by leadership, and innovation in finance automation is fuelled by cutting-edge tech, AI integration, and strategic SAP transformation. We partner with the best to stay ahead - so you can too. 

At our core, we're Reliable, Passionate, Empowering, and Enterprising - committed to lasting customer and employee relationships, bold innovation, and your growth every step of the way.