Support Consultant, STS (PT) 

Location: Chicago Office or Remote, North America (US & Canada)

Employment Type: Full-time/Permanent

Travel: Willingness and ability to travel is an essential function of all jobs at the company unless otherwise advised by your manager or Human Resources at the time of hire or promotion. Approximately up to 5%

Serrala is the global leader in finance process automation. For over 40 years, we have been advancing the office of the CFO with our award-winning suite of finance automation applications.  

Our solutions streamline all working capital-related processes, including Order to Cash, Procure to Pay, Cash Flow Management, and Treasury, across both cloud and SAP environments.  

Our 10+ hubs across Europe, North America, and India support over 2,800 clients worldwide, reflecting the trust we've built with a diverse global community. 

Join us as we lead the future of finance automation! 

About the role

This is a part-time position in our Serrala Treasury Services function. This position is primarily responsible for maintaining a strong focus on customer satisfaction and expanding their knowledge of and experience with treasury business requirements and the SAP Treasury solution. The Support Consultant strives to add the maximum value to client implementations through personal knowledge and performance, and by helping others in the organization succeed.

Your Day to Day

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Core duties and responsibilities include (but are not limited to) the following:

• Communication/Support – A Support Consultant must have the ability to clearly communicate knowledge and deliverables in the support of the client, other team members, and project leadership. These are key skills required to successfully support projects and maximize customer satisfaction.
• Execution – A Support Consultant will provide direct billable services; typically, 95% to 100% of available billable time (which in normal circumstances excludes holidays and paid time off), depending upon assigned secondary responsibilities.

What makes you excel in this position: 

The requirements listed below are representative of the knowledge, skill, and/or ability required:

• Bachelor’s degree in a related field with, typically, a minimum of three years of field experience with SAP Treasury, or an equivalent combination of education and experience.
• Must possess strong personal performance and have proficient cross-functional knowledge of both treasury business requirements and the SAP Treasury solution. Additionally, Senior Consultants possess advanced knowledge in a minimum of two key treasury business areas and two key SAP treasury areas.
• Minimum of 5 years of relevant experience with treasury and delivery of our related professional services.
• Ability to read, analyze, and interpret common general business periodicals, professional journals, technical procedures, and- governmental regulations. Ability to write technical reports, professional business correspondence, technical manuals, and procedure documentation. Ability to effectively present information and respond to questions.
• Ability to work with mathematical concepts such as probability and statistical inference as well as the fundamentals of plane/solid geometry and trigonometry. Must be able to demonstrate a proficiency in applying these concepts to achieve practical technical solutions.
• Knowledge of database software, design software, development software, internet software, contact management systems, project management software, spreadsheet software, and word processing software.

Salary Range 

United States: USD 70-90 per hour

The above annual base salary range represents a general guideline for the low and high end of the pay range for this position. However, the actual salary offered will be determined on various factors including but not limited to location, job-related skills, experience, relevant education, training as well as market and business considerations.

What's in it for you? We have many benefits and perks available to you as a Serrala employee. Here are just a few...

• Medical, Dental, and Vision Insurance - available to you from your first day of employment
• Paid Parental Leave
• 401(k) - dollar for dollar matching up to 4% and immediate vesting and contribution from your first day of employment
• Up to a $275 monthly reimbursement for phone and internet
• Employee Assistance Program
• LifeMart - discounts on travel, food, products, and services
• Regus – mobile office space available for Serralians for team meetings, department gatherings, and project collaborations

Why you’ll love it here 

Step into a dynamic, agile workplace where continuous learning is championed by leadership, and innovation in finance automation is fuelled by cutting-edge tech, AI integration, and strategic SAP transformation. We partner with the best to stay ahead - so you can too. 

At our core, we're Reliable, Passionate, Empowering, and Enterprising - committed to lasting customer and employee relationships, bold innovation, and your growth every step of the way.